Woman smiling and holding her small dog while looking at her phone at home

Delete Account

PetPlaybook

Delete your PetPlaybook Account

You can delete your PetPlaybook account and its data at any time. There are two ways.

In the app (immediate, self-serve) Open the app and go to Me >Account > Delete Account. Two options are available:

  • Delete with recovery. Your account closes immediately: access ends and any caregiver links you created stop working. Your data is kept in a recoverable state for thirty days in caseyou change your mind. Thirty days after deletion it is permanently erased.
  • Permanently Delete Account. The same data is erased right away and cannot be recovered.
man sitting against a tree with his dog
Two dogs playing together outdoors with a red ball

Delete Account Form

What gets deleted Your account details (name, phone number, zip code, email address, profile photo), your pets' playbooks and photos, insurance information, and caregiver notes and photos tied to your account. Caregiver share links stop working immediately.

What may be retained: information we are required to keep for legal, security, or fraud-prevention purposes, as described in our Privacy Policy.

Request received. We'll process your deletion and confirm at the email you provided.
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